E-Governance in Saudi Arabia: Opportunities and lessons for Pakistan

Tue Apr 02 2024
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ISLAMABAD: A Roundtable conference on E-Governance in Saudi Arabia: Opportunities and lessons for Pakistan was held on Tuesday at Islamabad Policy Research Institute (IPRI) in collaboration with WE World News.

According to a press release issued here on Tuesday, Dr Babar Majid Bhatti, CEO National Information Technology Board (NITB) was the chief guest, and the forum was also graced by Ambassador Vice Admiral (retd) Khan Hasham bin Saddique, who had also served as an envoy in Saudi Arabia.

Saudi Arabia

President IPRI Dr Raza Muhammad, Director Research Brig (retd) Dr Raashid Wali Janjua, and WE News Director Ammar Masood also participated in the dialogue.

It was underscored and appreciated that Saudi Arabia with a population of around 40 million has made great strides in information technology, and its desire to digitize the society has transformed it within less than a decade.

The speakers said that it is the sagacity of Saudi Arabia to diversify its economy from being oil-based to one on digital revolution. It, likewise, leaped forward in acquiring the best of talent and expertise from the world over in pursuit of setting up an infrastructure for e-commerce and ultimately e-governance.


Dr Bhatti took pride in saying that today Saudi Arabia is number one on the index of countries that have transformed after starting from scratch in 2017. This primarily is an outcome of its vision to create a backbone of data and to disseminate it in the national mainstream.

He also said that the industry is looking for catalysts and transformers, and not merely those who can sit on the problem by evaluating academic debates. Some of the great accomplishments that came the Saudi way are the National Cybersecurity Authority (NCA), a monolithic landscape of development intended to tap the best of talent, and the highest level of commitment from the leadership.

Saudi Arabia

While drawing parallels, it was noted that though Pakistan possesses some great talent and industrious initiatives, it is a lack of digital foundations that ails it.

This is why Saudi Arabia today is successfully erecting a triangular pyramid of digital society, digital economy, and digital governance; and this is rapidly transforming its economy from oil to digital in context.

It was illustrated that the need for any evolving society that wants to digitize it is to have a strategy at the outset backed by a roadmap of sustainability. The term used in this context is Business Process Speed Engineering (BPSE), and that forms the crux for development and innovation.

Dr Bhatti observed that Saudi Arabia had laid out a practical strategy with specified objectives, along with a consistent model. He noted that it’s time to relate academia with the industry, and he coined the idea of having Industry PhDs. Moreover, Saudi Arabia has proved that Research & Development needs to go hand-in-glove with industry, academia, and the government.

Saudi Arabia

Vice-Admiral Hasham noted that Saudi Arabia is #4 in terms of Smart Cities in the world, and the credit goes to the personal involvement of Saudi leadership and Crown Prince Muhammad bin Salman deserves praise for it. The fact that he sits on many of the boards related to the development and digital context makes him lead from the front, it was pointed out.

Amb. Hasham said that 85 percent of Saudi society has access to E-governance. Likewise, more than 50% of its revenue at the moment is from non-oil resources.

The participants pointed out that Pakistan’s fundamental problem as it takes the digital and e-governance route is the lack of facilities to opt for digital financial transactions. This aspect must be studied at length, and similarly, by setting up smart cities, Pakistan can address many of its governance-related problems in a better way by documenting it on digitization.

Saudi Arabia

In this regard, stress was laid on digital literacy in Pakistan and the need for a transparent infrastructure. Irritants such as the high cost of energy, lack of infrastructure, and absence of regulations are hindering Pakistan from making strides in e-format headway.

The discussants concluded that a state-sponsored policy to facilitate the private sector is the need of the hour to harness the best potential that Pakistan possesses and streamline the same into e-governance.

It was also noted that e-procurement can cut down 60% of transaction costs, and boost efficiency. The reason why Saudi Arabia has progressed is that it has taken out red-tapism from its bureaucracy, and evolved it into a format of ease-governance.

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