Social Media Apps Including Twitter Fail to Remove Hate Speech: EU Data

Fri Nov 25 2022
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EU data review reveals that Twitter and other social media apps fail to remove hateful content.

Twitter took longer to review hate content and removed less of it in 2022 than a year ago, European Union data showed Thursday.

The EU figures were released as part of an annual assessment of online platforms’ compliance with the 27 member states’ ethical standards in the media. It’s not just Twitter – many other tech companies have signed up for worse voluntary codes.

But the figures could highlight the difficulties for Twitter in complying with tough EU internet rules after its owner Elon Musk laid off many of the platform’s 7,500 full-time employees and many who worked on – Unparalleled work. The EU report, carried out over 6 weeks in the spring, found that Twitter reviewed more than half of the notifications it received for illegal hate speech within 24 hours, from 82% in 2021.

Social Media Shares Stats

According to Tech News, in Social Media comparison, TikTok came in at 92%, the only company better, while Facebook’s share count in 24 hours dropped to 64%, YouTube dropped to 83.3%, and Instagram dropped to 56.9%.

The number of hate tweets removed by Twitter after it was posted rose to 45.4% from 49.8% last year. TikTok’s share rate fell from a quarter to 60%, while Facebook and Instagram saw only minor declines.

Only the YouTube download rate increased, reaching 90%. “It is worrying to see a downward trend in the analysis of posts related to illegal hate speech from social media platforms,” European Commission Vice President Vera Jourova tweeted. “Online hate speech is the scourge of the digital age and platforms must live up to their promise.”

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Twitter did not reply to requests for comment. Emails sent to several members of the company in Europe were returned as undeliverable.

Musk’s acquisition of Twitter last month sparked widespread concern that purveyors of lies and misinformation will be allowed to thrive on the site. The billionaire CEO of Tesla, who has often expressed his belief that Twitter has become an obstacle, has reinstated suspended accounts, including that of former President Donald Trump.

Twitter will face greater scrutiny in Europe in the middle of next year when a new European law aimed at protecting the Internet security of Internet users begins to apply to the Internet’s largest platforms. Violations of the law can result in fines of up to 6% of the Social Media company’s annual revenue worldwide.

French internet operator Arcom said it had received a response from Twitter after it wrote to the company earlier this week expressing concern about the impact the user departure would have on Twitter’s “ability to maintain storage for his employees.”

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Arcom has also asked the company to confirm that it can fulfill its “legal obligations” in tackling hate speech online and is committed to implementing new European online laws. Arcom said it received a reply from Twitter and “will review their response,” without providing further details.

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